US MEG Relay Unplanned Outage : 25 January 2024
Incident Report for IBM MaaS360
Resolved
This incident has been resolved.
Posted Jan 29, 2024 - 14:33 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 25, 2024 - 22:26 UTC
Investigating
We are currently investigating this issue.

Note: This affects customers using Android devices and those using iOS devices who have not migrated over to the Mobile Enterprise Gateway (MEG) support for Apple WKWebView.

Workaround: Point relay service over to EU MEG Relays.
Posted Jan 25, 2024 - 19:38 UTC
This incident affected: Mobile Enterprise Gateway (MEG) Relays (US MEG Relay).