About This Site

Welcome to the IBM MaaS360 System Status page, this site will provide real-time status of the IBM MaaS360 services, incident reporting and scheduled maintenance.

Visit the MaaS360 customer support here: https://www.ibm.com/security/mobile/maas360/support
Visit the MaaS360 support community here: https://ibm.biz/learnmaas360
Visit the MaaS360 user community here: http://ibm.biz/maas360usercommunity

IBM MaaS360 has 5 customer instances and the information below defines services based on the individual customer instance. (M1, M2, M3, M4 and M6) If you do not know which instance your customer resides, it is based on the first number of you billing ID. Start with '1', then the customer resides on M1, etc..

IBM My Notification Tool is a tool that can be used across IBM products to receive notifications via email for marketing, security bulletins, release notifications, etc. This tool does not send notifications out for this status page. To register for notifications, read here: https://www-01.ibm.com/support/docview.wss?uid=ibm10743939

Mobile Enterprise Gateway Notification - Final Migration on 13 October 2022: Possible customer action needed, read pre-requisites here: https://www.ibm.com/support/pages/node/6339223

Microsoft Basic Authentication Deprecation - Possible Impact Notification on 1 October 2022: Microsoft will be deprecating Basic Authentication in all tenants on 1 October 2022. This may impact customers who still have Basic Authentication configured within the MaaS360 platform. Customers currently using Basic Auth will need to move policies to Modern Authentication before 1 October 2022. For more details: https://www.ibm.com/support/pages/node/6615243

IBM MaaS360 Cloud Extender Windows Server 2012 End of Support - 15 November 2022: Details here: https://www.ibm.com/support/pages/node/6603393

IBM MaaS360 New Threat Management Service Migration - Starting 7 October through End of November: Details here: https://www.ibm.com/support/pages/node/6825319

IBM MaaS360 Windows DTM Location Service Deprecation Notice: Details here: https://www.ibm.com/support/pages/node/6842283