All Systems Operational

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Microsoft: Certificate-based Authentication Changes on Windows Domain Controllers - 20 March 2025

MaaS360 integrates with Microsoft Active Directory Certificate Services to automatically deliver device certificates to enrolled devices. Microsoft has announced upcoming changes to this process. Starting 1 February 2025, Microsoft will enforce a stricter certificate-based mechanism. This feature will become a default enforcement after 1 September 2025. IBM is currently investigating the impact of these changes. If you have questions or concerns about your environment and potential impacts, please contact IBM Support. Learn More.


Configuring SAML-based SSO Services in MaaS360 (Not FedRAMP Certified) - 1 November 2024

We’ve upgraded our federated SAML SSO to use IBM Verify as the service provider instead of PingOne. To avoid losing access to SAML single sign-on services, please reconfigure your settings before 31 March 2025. Upon logging in to IBM MaaS360, a pop-up message and banner will appear, prompting you to reconfigure the SAML-based SSO configuration.


Uptime over the past 90 days. View historical uptime.
Maas360 M1 Instance - US East ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
MaaS360 M2 Instance - EU Germany ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
MaaS360 M3 Instance - US South ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Operational
Device Enrollment Operational
MaaS360 M4 Instance - APAC ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Operational
Device Enrollment Operational
Maas360 M6 Instance - EU France ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
Mobile Enterprise Gateway (MEG) Relays Operational
US MEG Relay Operational
EU MEG Relay Operational
APAC MEG Relay Operational
Japan MEG Relay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

M1 (US) Instance Site Maintenance : 1st August - 3rd August Aug 2, 2025 00:30 - Aug 3, 2025 23:30 UTC

During this time, customers who have their MaaS360 tenants on the M1 instance (MaaS360 portal id starts with 1) will experience a temporary downtime or limited access to certain features.

M1 (US East) - 1 August 2025 20:30 PM ET - 3 August 2025 19:30 PM ET

Impact During Portal Maintenance: The following services will be unavailable during this maintenance window: Admin Portal, Web Services, New Enrollments, End User Portal, Cloud Extender Functions (Actions initiated from the portal UI, re-enrollments, Shared Device New user AD sign in, AD/LDAP Functions) and Admin portal AD/LDAP Authentication.

Impact Post Maintenance: None
Posted on Jun 18, 2025 - 11:24 UTC
Jun 21, 2025

No incidents reported today.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Q2 2025 (M2 and M3) Patching Release : 12th June
Completed - The scheduled maintenance has been completed.
Jun 12, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 02:30 UTC
Scheduled - Reason: Patching Release
M2 (EU Germany) - 12 June 2025 12:00 AM ET - 5:00 AM ET
M3 (US South) - 11 June 2025 10:30 PM ET - 12 June 3:30 AM ET

Impact During Portal Maintenance: No Impact is expected, but minor packet loss may be seen during this window.
Jun 8, 14:16 UTC
Jun 11, 2025
Q2 2025 (M4) Patching Release : 11th June
Completed - The scheduled maintenance has been completed.
Jun 11, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 12:30 UTC
Scheduled - Reason: Security Patching Release
M4 (APAC) - 11 June 2025 8:30 AM ET - 12:30 PM ET

Impact During Portal Maintenance: No Impact is expected, but minor packet loss may be seen during this window.
Jun 8, 14:19 UTC
Q2 2025 (M1 and M6) Patching Release : 11th June
Completed - The scheduled maintenance has been completed.
Jun 11, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 02:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 8, 14:12 UTC
Scheduled - Reason: Security Patching Release

Impact During Portal Maintenance: No Impact is expected, but minor packet loss may be seen during this window.
M1 (US East) - 10 June 2025 10:30 PM ET - 11 June 3:30 AM ET
M6 (EU France) - 11 June 2025 12:00 AM ET - 5:00 AM ET
Jun 8, 14:06 UTC
Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

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