All Systems Operational

About This Site

Welcome to the IBM MaaS360 System Status page, this site will provide real-time status of the IBM MaaS360 services, incident reporting and scheduled maintenance.

Visit the MaaS360 customer support here: https://www.ibm.com/security/mobile/maas360/support
Visit the MaaS360 support community here: https://ibm.biz/learnmaas360
Visit the MaaS360 user community here: http://ibm.biz/maas360usercommunity

IBM MaaS360 has 5 customer instances and the information below defines services based on the individual customer instance. (M1, M2, M3, M4 and M6) If you do not know which instance your customer resides, it is based on the first number of you billing ID. Start with '1', then the customer resides on M1, etc..

Notification will be sent through the IBM My Notification Tool. To register for notifications, read here: https://www-01.ibm.com/support/docview.wss?uid=ibm10743939

Notification of MaaS360 Platform to utilize Akamai WAF/DDOS Technology read here : https://www-01.ibm.com/support/docview.wss?uid=ibm10886803

Maas360 M1 Instance - US East ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
MaaS360 M2 Instance - EU Germany ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
MaaS360 M3 Instance - US South ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Operational
Device Enrollment Operational
MaaS360 M4 Instance - APAC ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Operational
Device Enrollment Operational
Maas360 M6 Instance - EU France ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
Mobile Enterprise Gateway (MEG) Relays Operational
US MEG Relay Operational
EU MEG Relay Operational
APAC MEG Relay Operational
Japan MEG Relay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jan 24, 2020

No incidents reported today.

Jan 23, 2020

No incidents reported.

Jan 22, 2020

No incidents reported.

Jan 21, 2020

No incidents reported.

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020
Completed - The scheduled maintenance has been completed.
Jan 13, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 14:30 UTC
Scheduled - Portal Instance specific date and time details:
M4 (APAC) - January 13, 2020 9:30 AM ET - 10:00 AM ET

Reason: Emergency Patching of LTM. No Impact is expected, but minor packet loss may be seen during this window.

Impact Post Maintenance: none
Jan 13, 02:00 UTC
Completed - The scheduled maintenance has been completed.
Jan 13, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 09:00 UTC
Scheduled - Portal Instance specific date and time details:
M3 (US South) - January 13, 2020 4:00 AM ET - 4:30 AM ET

Reason: Emergency Patching of LTM. No Impact is expected, but minor packet loss may be seen during this window.

Impact Post Maintenance: none
Jan 13, 01:58 UTC
Completed - The scheduled maintenance has been completed.
Jan 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 04:30 UTC
Scheduled - Portal Instance specific date and time details:
M6 (EU France) - January 12, 2020 11:30 PM ET - 12:00 AM ET

Reason: Emergency Patching of LTM. No Impact is expected, but minor packet loss may be seen during this window.

Impact Post Maintenance: none
Jan 13, 01:53 UTC
Completed - The scheduled maintenance has been completed.
Jan 13, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 02:30 UTC
Scheduled - Portal Instance specific date and time details:
M1 (US East) - January 12, 2020 9:30 PM ET - 10:00 PM ET
M2 (EU Germany) - January 12, 2020 9:30 PM ET - 10:00 PM ET

Reason: Emergency Patching of LTM. No Impact is expected, but minor packet loss may be seen during this window.

Impact Post Maintenance: none
Jan 13, 01:50 UTC
Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.