All Systems Operational

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MaaS360 News


Windows Desktop Management Agent Upgrade - 19 August 2024

The IBM MaaS360 communication technology is getting upgraded to the new Advanced Windows Agent for better performance, scalability, and enhanced security. All users that use the older or deprecated DTM agent must upgrade to the new technology before 1 October 2024.

IBM MaaS360 Ending Support for Android versions 5 and 6 - 5 July 2024

IBM MaaS360 will end support for Android devices running versions 5 (Lollipop) and 6 (Marshmallow) beginning later this year. Effective October 2022, devices running on these OS versions will no longer receive new MaaS360 app updates. MaaS360 for Android agent version 8.0 that will be released in September 2022 will be the final version for Android 5 and 6.

Cloud Extender Email Notifications - 20 June 2024

Microsoft has announced that they will start to block the new assignment of the ApplicationImpersonation role for Exchange Online accounts starting July 2024 and discontinue its use by February 2025.



Maas360 M1 Instance - US East ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
MaaS360 M2 Instance - EU Germany ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
MaaS360 M3 Instance - US South ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Operational
Device Enrollment Operational
MaaS360 M4 Instance - APAC ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Operational
Device Enrollment Operational
Maas360 M6 Instance - EU France ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
Mobile Enterprise Gateway (MEG) Relays Operational
US MEG Relay Operational
EU MEG Relay Operational
APAC MEG Relay Operational
Japan MEG Relay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 20, 2025

No incidents reported today.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025
Resolved - This incident has been resolved.
Mar 10, 15:12 UTC
Monitoring - A fix has been implemented, and we are currently monitoring the results.
Mar 10, 14:48 UTC
Investigating - We are currently investigating this issue.
Mar 10, 12:20 UTC
Mar 9, 2025
Completed - The scheduled maintenance has been completed.
Mar 9, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 19, 02:44 UTC
Scheduled - Instance Details: (Date and Time subject to change)
M1 (US East) - 8th Mar 2025 10.00 PM ET - 9th Mar 3.00 AM ET
M6 (EU France) - 8th Mar 2025 10.00 PM ET - 9th Mar 3.00 AM ET

Reason: Patching Release

Impact During Portal Maintenance:
The following services will be unavailable during this maintenance window:
Admin Portal, Web Services, New Enrollments, End User Portal, Cloud Extender Functions (Actions initiated from the portal UI
, re-enrollments, Shared Device New user AD sign in, AD/LDAP Functions) and Admin portal AD/LDAP Authentication.

Feb 19, 02:43 UTC
Mar 8, 2025
Completed - The scheduled maintenance has been completed.
Mar 8, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 13:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 19, 02:47 UTC
Scheduled - Instance Details: (Date and Time subject to change)
M4 (APAC) - 8th Mar 2025 8.00 AM ET - 8th Mar 1.00 PM ET

Reason: Patching Release

Impact During Portal Maintenance:
The following services will be unavailable during this maintenance window:
Admin Portal, Web Services, New Enrollments, End User Portal, Cloud Extender Functions (Actions initiated from the portal UI
, re-enrollments, Shared Device New user AD sign in, AD/LDAP Functions) and Admin portal AD/LDAP Authentication

Feb 19, 02:46 UTC
Completed - The scheduled maintenance has been completed.
Mar 8, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 03:00 UTC
Scheduled - Instance Details: (Date and Time subject to change)
M2 (EU Germany) - 7th Mar 2025 10:00 PM ET - 8th Mar 3:00 AM ET
M3 (US South) - 7th Mar 2025 10:00 PM ET - 8th Mar 3:00 AM ET

Reason: Patching Release

Impact During Portal Maintenance:
The following services will be unavailable during this maintenance window:
Admin Portal, Web Services, New Enrollments, End User Portal, Cloud Extender Functions (Actions initiated from the portal UI
, re-enrollments, Shared Device New user AD sign in, AD/LDAP Functions) and Admin portal AD/LDAP Authentication.

Feb 19, 02:41 UTC
Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.