Investigating - Google has acknowledged a known issue in Android 14 that prevents changes from being made to specific policy settings, particularly Security and Restriction settings, once they have been initially set for a device. This issue affects Android 14 devices that are enrolled in the IBM MaaS360 Platform. For more details, click here: https://www.ibm.com/support/pages/node/7086093
Dec 01, 2023 - 17:33 UTC

About This Site

Welcome to the IBM MaaS360 System Status page, this site will provide real-time status of the IBM MaaS360 services, incident reporting and scheduled maintenance.

Visit the MaaS360 customer support here: https://www.ibm.com/security/mobile/maas360/support
Visit the MaaS360 support community here: https://ibm.biz/learnmaas360
Visit the MaaS360 user community here: http://ibm.biz/maas360usercommunity

IBM MaaS360 has 5 customer instances and the information below defines services based on the individual customer instance. (M1, M2, M3, M4 and M6) If you do not know which instance your customer resides, it is based on the first number of you billing ID. Start with '1', then the customer resides on M1, etc..

IBM My Notification Tool is a tool that can be used across IBM products to receive notifications via email for marketing, security bulletins, release notifications, etc. This tool does not send notifications out for this status page. To register for notifications, read here: https://www.ibm.com/support/pages/node/743939

IBM Maas360 Transition of Real-Time Notification Service Notification - Possible customer action needed for Cloud Extender service, read here: https://www.ibm.com/support/pages/node/7038030

Maas360 M1 Instance - US East ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
MaaS360 M2 Instance - EU Germany ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
MaaS360 M3 Instance - US South ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Operational
Device Enrollment Operational
MaaS360 M4 Instance - APAC ? Operational
90 days ago
99.89 % uptime
Today
Admin Portal Operational
90 days ago
99.89 % uptime
Today
Cloud Extender Operational
Device Enrollment Operational
Maas360 M6 Instance - EU France ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
Mobile Enterprise Gateway (MEG) Relays Operational
US MEG Relay Operational
EU MEG Relay Operational
APAC MEG Relay Operational
Japan MEG Relay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 5, 2023

No incidents reported today.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

Unresolved incident: Unchangeable policy settings in Android 14 - IBM MaaS360 Impact.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.