All Systems Operational

About This Site

IBM My Notification Tool is a tool that can be used across IBM products to receive notifications via email for marketing, security bulletins, release notifications, etc. This tool does not send notifications out for this status page. To register for notifications, read here.

MaaS360 101 Community
MaaS360 User Community



MaaS360 News


IBM MaaS360® App Catalog Migration: Transition to the Native Experience - 30 September 2025

IBM® MaaS360® is upgrading from a web-based IBM® MaaS360® App Catalog to a native Enterprise IBM® MaaS360® App Catalog for iOS and iPadOS devices. This upgrade provides users with a more seamless and secure way to discover, install, and update enterprise applications. By simplifying access and improving performance, the native app catalog helps ensure a consistent experience across all supported devices and platforms. Learn More.

Maas360 M1 Instance - US East ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
MaaS360 M2 Instance - EU Germany ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
MaaS360 M3 Instance - US South ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Operational
Device Enrollment Operational
MaaS360 M4 Instance - APAC ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Operational
Device Enrollment Operational
Maas360 M6 Instance - EU France ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
Mobile Enterprise Gateway (MEG) Relays Operational
US MEG Relay Operational
EU MEG Relay Operational
APAC MEG Relay Operational
Japan MEG Relay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

M4 (APAC & Japan) Instance Site Maintenance : 28th November - 29th November Nov 29, 2025 01:00 - Nov 30, 2025 01:00 UTC

During this time, customers who have their MaaS360 tenants on the M4 instance (MaaS360 portal ID starts with 4) will experience a temporary downtime or limited access to certain features.

M4 (APAC & Japan) - 28 Nov 2025 8:00 PM ET - 29 Nov 2025 8:00 PM ET

Impact During Portal Maintenance: The following services will be unavailable during this maintenance window: Admin Portal, Web Services, New Enrollments, End User Portal, Cloud Extender Functions (Actions initiated from the portal UI, re-enrollments, Shared Device New user AD sign in, AD/LDAP Functions) and Admin portal AD/LDAP Authentication.

Impact Post Maintenance: None

Posted on Oct 22, 2025 - 03:44 UTC

December 2025 (M2 and M6 ) Security Patching Release : 2 Dec 2025 Dec 3, 2025 03:30-08:30 UTC

Instance Details: (Date and Time subject to change)
M2 (EU Germany) - 2nd Dec 2025 11:00 PM ET - 3rd Dec 4:00 AM ET
M6 (EU France) - 2nd Dec 2025 10:30 PM ET - 3rd Dec 3:30 AM ET

Reason: Security Patching Release

Impact During Portal Maintenance: No Impact is expected, but minor packet loss may be seen during this window.

Posted on Nov 10, 2025 - 09:02 UTC

December 2025 (M4 ) Security Patching Release : 3 Dec 2025 Dec 3, 2025 12:30-17:30 UTC

Instance Details: (Date and Time subject to change)
M4 (APAC) - 3rd Dec 2025 7.30 AM ET - 3rd Dec 2025 12.30 PM ET

Reason: Security Patching Release

Impact During Portal Maintenance: No Impact is expected, but minor packet loss may be seen during this window.

Posted on Nov 10, 2025 - 09:15 UTC

December 2025 (M1 and M3 ) Security Patching Release : 3 Dec 2025 Dec 4, 2025 03:30-08:30 UTC

Instance Details: (Date and Time subject to change)
M1 (US East) - 3rd Dec 2025 10.30 PM ET - 4th Dec 3.30 AM ET
M3 (US South) - 3rd Dec 2025 10:30 PM ET - 4th Dec 3:30 AM ET

Reason: Security Patching Release

Impact During Portal Maintenance: No Impact is expected, but minor packet loss may be seen during this window.

Posted on Nov 10, 2025 - 09:29 UTC

M6 (EU France) Instance Site Maintenance : 12th December - 13th December Dec 13, 2025 02:00 - Dec 14, 2025 02:00 UTC

Scheduled
During this time, customers who have their MaaS360 tenants on the M6 instance (MaaS360 portal ID starts with 6) will experience a temporary downtime or limited access to certain features.

M6 (EU France) - 12 Dec 2025 9:00 PM ET - 13 Dec 2025 9:00 PM ET


Impact During Portal Maintenance: The following services will be unavailable during this maintenance window: Admin Portal, Web Services, New Enrollments, End User Portal, Cloud Extender Functions (Actions initiated from the portal UI, re-enrollments, Shared Device New user AD sign in, AD/LDAP Functions) and Admin portal AD/LDAP Authentication.

Impact Post Maintenance: None

Posted on Nov 06, 2025 - 13:10 UTC
Nov 11, 2025

No incidents reported today.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Resolved - This incident has been resolved.
Nov 6, 16:48 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 14:49 UTC
Investigating - The user may receive a registration link that fails to load. IBM Maas360 is currently investigating the issue.
Nov 6, 14:42 UTC
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.