About This Site

Welcome to the IBM MaaS360 System Status page, this site will provide real-time status of the IBM MaaS360 services, incident reporting and scheduled maintenance.

Visit the MaaS360 customer support here: https://www.ibm.com/security/mobile/maas360/support
Visit the MaaS360 support community here: https://ibm.biz/learnmaas360
Visit the MaaS360 user community here: http://ibm.biz/maas360usercommunity

IBM MaaS360 has 5 customer instances and the information below defines services based on the individual customer instance. (M1, M2, M3, M4 and M6) If you do not know which instance your customer resides, it is based on the first number of you billing ID. Start with '1', then the customer resides on M1, etc..

IBM My Notification Tool is a tool that can be used across IBM products to receive notifications via email for marketing, security bulletins, release notifications, etc. This tool does not send notifications out for this status page. To register for notifications, read here: https://www-01.ibm.com/support/docview.wss?uid=ibm10743939

Enrollment Certification Pinning Certificate Rotation Notification - Rotation to occur on 14 April 2022: Possible customer action needed, read here: https://www.ibm.com/support/pages/node/6569555

MaaS360 M4 Platform to utilize Akamai Kona Technology Notification - 6 June 2022: Possible customer action needed, read here: https://www.ibm.com/support/pages/node/6570577

Mobile Enterprise Gateway Notification - Rollout Starting 15 November 2021 : Possible customer action needed, read here: https://www.ibm.com/support/pages/node/6339223