About This Site
Welcome to the IBM MaaS360 System Status page, this site will provide real-time status of the IBM MaaS360 services, incident reporting and scheduled maintenance.
Visit the MaaS360 customer support here: https://www.ibm.com/security/mobile/maas360/support
Visit the MaaS360 support community here: https://ibm.biz/learnmaas360
Visit the MaaS360 user community here: http://ibm.biz/maas360usercommunity
IBM MaaS360 has 5 customer instances and the information below defines services based on the individual customer instance. (M1, M2, M3, M4 and M6) If you do not know which instance your customer resides, it is based on the first number of you billing ID. Start with '1', then the customer resides on M1, etc..
IBM My Notification Tool is a tool that can be used across IBM products to receive notifications via email for marketing, security bulletins, release notifications, etc. This tool does not send notifications out for this status page. To register for notifications, read here: https://www-01.ibm.com/support/docview.wss?uid=ibm10743939
MaaS360 Certificate Pinning Rotation - Possible Impact Notification: 6 July 2022
he MaaS360 platform will be rotating certificates for the Certificate Pinning feature by 6 July 2022. Customers who use Certificate Pinning need to ensure apps installed on iOS and Android need to upgrade to latest store app before certificate rotation by 6 July 2022. For more details, read here - https://www.ibm.com/support/pages/node/6592227
MaaS360 Deprecation of Apple Volume Purchase Program Redemption Code Model Notification: 15 August 2022
The MaaS360 platform will be decommissioning the legacy Apple Volume Purchase Program(VPP) redemption code model effective 26 August 2022 with the MaaS360 platform release v10.87. For more details, read here: https://www.ibm.com/support/pages/node/6586584
MaaS360 M4 Platform to utilize Akamai Kona Technology Notification - 6 June 2022: Possible customer action needed, read here: https://www.ibm.com/support/pages/node/6570577
Mobile Enterprise Gateway Notification - Rollout Starting 15 November 2021 : Possible customer action needed, read here: https://www.ibm.com/support/pages/node/6339223