All instances are facing issues with uploading files. Web Apps, Documents, and related packages may fail the upload process. October 10th 2024

Incident Report for IBM MaaS360

Resolved

This incident has been resolved.

Posted Oct 10, 2024 - 22:16 UTC

Monitoring

A fix has been implemented and we are monitoring the results

Posted Oct 10, 2024 - 21:51 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 10, 2024 - 14:38 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 10, 2024 - 14:16 UTC

Investigating

We are currently investigating this issue.

Posted Oct 10, 2024 - 12:29 UTC

This incident affected: MaaS360 M3 Instance - US South (Admin Portal, Cloud Extender, Device Enrollment), MaaS360 M4 Instance - APAC (Admin Portal, Cloud Extender, Device Enrollment), Maas360 M1 Instance - US East (Admin Portal, Cloud Extender Services, Device Enrollment), MaaS360 M2 Instance - EU Germany (Admin Portal, Cloud Extender Services, Device Enrollment), and Maas360 M6 Instance - EU France (Admin Portal, Cloud Extender Services, Device Enrollment).