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Microsoft: Certificate-based Authentication Changes on Windows Domain Controllers - 20 March 2025

MaaS360 integrates with Microsoft Active Directory Certificate Services to automatically deliver device certificates to enrolled devices. Microsoft has announced upcoming changes to this process. Starting 1 February 2025, Microsoft will enforce a stricter certificate-based mechanism. This feature will become a default enforcement after 1 September 2025. IBM is currently investigating the impact of these changes. If you have questions or concerns about your environment and potential impacts, please contact IBM Support. Learn More.


Configuring SAML-based SSO Services in MaaS360 (Not FedRAMP Certified) - 1 November 2024

We’ve upgraded our federated SAML SSO to use IBM Verify as the service provider instead of PingOne. To avoid losing access to SAML single sign-on services, please reconfigure your settings before 31 March 2025. Upon logging in to IBM MaaS360, a pop-up message and banner will appear, prompting you to reconfigure the SAML-based SSO configuration.



Maas360 M1 Instance - US East ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
MaaS360 M2 Instance - EU Germany ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
MaaS360 M3 Instance - US South ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Operational
Device Enrollment Operational
MaaS360 M4 Instance - APAC ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Operational
Device Enrollment Operational
Maas360 M6 Instance - EU France ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
Mobile Enterprise Gateway (MEG) Relays Operational
US MEG Relay Operational
EU MEG Relay Operational
APAC MEG Relay Operational
Japan MEG Relay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

(US) MEG Relay and VPN Maintenance : 17 July Jul 18, 2025 02:00-03:00 UTC

Relay Instance specific date and time details:
Dallas MEG Relay - 17 July 2025, 10:00 PM ET – 17 July 2025, 11:00 PM ET

Reason: MEG3 Server Upgrade

Impact During Maintenance. No Impact is expected, but minor packet loss may be seen during this window. No DNS or IP address change for this upgrade.

Impact Post Maintenance: none

Posted on Jul 14, 2025 - 03:45 UTC

(APAC & Japan) MEG Relay and VPN Maintenance : 21 July Jul 21, 2025 13:00-14:00 UTC

Relay Instance specific date and time details:
APAC MEG Relay - 21 July 2025, 09:00 AM – 10:00 AM ET

Reason: MEG3 Server Upgrade

Impact During Maintenance. No Impact is expected, but minor packet loss may be seen during this window. No DNS or IP address change for this upgrade.

Impact Post Maintenance: none

Posted on Jul 14, 2025 - 04:03 UTC

(EU) MEG Relay and VPN Maintenance : 23 July Jul 24, 2025 02:00-03:00 UTC

Relay Instance specific date and time details:
London MEG Relay - 23 July 2025, 10:00 PM ET – 23 July 2025, 11:00 PM ET

Reason: MEG3 Server Upgrade

Impact During Maintenance. No Impact is expected, but minor packet loss may be seen during this window. No DNS or IP address change for this upgrade.

Impact Post Maintenance: none

Posted on Jul 14, 2025 - 03:55 UTC

M1 (US) Instance Site Maintenance : 1st August - 3rd August Aug 2, 2025 00:30 - Aug 3, 2025 23:30 UTC

During this time, customers who have their MaaS360 tenants on the M1 instance (MaaS360 portal id starts with 1) will experience a temporary downtime or limited access to certain features.

M1 (US East) - 1 August 2025 20:30 PM ET - 3 August 2025 19:30 PM ET

Impact During Portal Maintenance: The following services will be unavailable during this maintenance window: Admin Portal, Web Services, New Enrollments, End User Portal, Cloud Extender Functions (Actions initiated from the portal UI, re-enrollments, Shared Device New user AD sign in, AD/LDAP Functions) and Admin portal AD/LDAP Authentication.

Impact Post Maintenance: None

Posted on Jun 18, 2025 - 11:24 UTC
Jul 15, 2025

No incidents reported today.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.