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MaaS360 101 Community
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MaaS360 News


Windows Desktop Management Agent Upgrade - 19 August 2024

The IBM MaaS360 communication technology is getting upgraded to the new Advanced Windows Agent for better performance, scalability, and enhanced security. All users that use the older or deprecated DTM agent must upgrade to the new technology before 1 October 2024.

IBM MaaS360 Ending Support for Android versions 5 and 6 - 5 July 2024

IBM MaaS360 will end support for Android devices running versions 5 (Lollipop) and 6 (Marshmallow) beginning later this year. Effective October 2022, devices running on these OS versions will no longer receive new MaaS360 app updates. MaaS360 for Android agent version 8.0 that will be released in September 2022 will be the final version for Android 5 and 6.

Cloud Extender Email Notifications - 20 June 2024

Microsoft has announced that they will start to block the new assignment of the ApplicationImpersonation role for Exchange Online accounts starting July 2024 and discontinue its use by February 2025.

IBM MaaS360 apps enforcing Apple ATS requirements - 10 January 2024

Application Transport Security (ATS) is a critical security measure designed to enhance the security of all app communications over HTTPS. MaaS360 is taking steps to ensure its apps are fully compliant with the Apple ATS requirements.

IBM Maas360 Upgrade of Communication technology in Cloud Extender - 1 January 2024

The MaaS360 communication technology used between Cloud Extender and MaaS360 server is being upgraded. This change offers several advantages, including improved performance, security, and enhanced service quality. PLEASE REVIEW FOR POSSIBLE IMPACT TO SERVICE!



Maas360 M1 Instance - US East ? Operational
90 days ago
99.64 % uptime
Today
Admin Portal Operational
90 days ago
99.64 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
MaaS360 M2 Instance - EU Germany ? Operational
90 days ago
99.64 % uptime
Today
Admin Portal Operational
90 days ago
99.64 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
MaaS360 M3 Instance - US South ? Operational
90 days ago
99.49 % uptime
Today
Admin Portal Operational
90 days ago
99.49 % uptime
Today
Cloud Extender Operational
Device Enrollment Operational
MaaS360 M4 Instance - APAC ? Operational
90 days ago
99.64 % uptime
Today
Admin Portal Operational
90 days ago
99.64 % uptime
Today
Cloud Extender Operational
Device Enrollment Operational
Maas360 M6 Instance - EU France ? Operational
90 days ago
99.64 % uptime
Today
Admin Portal Operational
90 days ago
99.64 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
Mobile Enterprise Gateway (MEG) Relays Operational
US MEG Relay Operational
EU MEG Relay Operational
APAC MEG Relay Operational
Japan MEG Relay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled
Instance Details: (Date and Time subject to change)
MaaS360 M3 Instance - US South - 22 Nov 2024 7:00 PM ET - 11:00 PM ET

Reason: v5.31 Release Upgrade
Impact During Portal Maintenance: The following services will be unavailable during this maintenance window: Mobile Threat Défense Advanced

Impact Post Maintenance: none

Posted on Nov 11, 2024 - 11:02 UTC
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024
Resolved - This incident has been resolved.
Nov 19, 09:31 UTC
Update - We are continuing to investigate this issue.
Nov 19, 06:22 UTC
Investigating - We are currently investigating this issue.
Nov 19, 06:00 UTC
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024
Resolved - This incident has been resolved.
Nov 6, 17:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 12:39 UTC
Investigating - We are currently investigating this issue.
Nov 5, 22:19 UTC