In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 03, 2025 - 03:30 UTC
Dec 03, 2025 - 03:30 UTC
Scheduled - Instance Details: (Date and Time subject to change)
M2 (EU Germany) - 2nd Dec 2025 11:00 PM ET - 3rd Dec 4:00 AM ET
M6 (EU France) - 2nd Dec 2025 10:30 PM ET - 3rd Dec 3:30 AM ET
Reason: Security Patching Release
No major impact is expected during portal maintenance, though minor packet loss may occur during this window. During the maintenance window, new customer/partner onboarding (tenant creation) may be briefly impacted, while existing customers will remain unaffected.
Impact Post Maintenance: none
Dec 3, 2025 03:30-08:30 UTC
M2 (EU Germany) - 2nd Dec 2025 11:00 PM ET - 3rd Dec 4:00 AM ET
M6 (EU France) - 2nd Dec 2025 10:30 PM ET - 3rd Dec 3:30 AM ET
Reason: Security Patching Release
No major impact is expected during portal maintenance, though minor packet loss may occur during this window. During the maintenance window, new customer/partner onboarding (tenant creation) may be briefly impacted, while existing customers will remain unaffected.
Impact Post Maintenance: none
Dec 3, 2025 03:30-08:30 UTC
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MaaS360 News
IBM MaaS360® App Catalog Migration: Transition to the Native Experience - 30 September 2025
IBM® MaaS360® is upgrading from a web-based IBM® MaaS360® App Catalog to a native Enterprise IBM® MaaS360® App Catalog for iOS and iPadOS devices. This upgrade provides users with a more seamless and secure way to discover, install, and update enterprise applications. By simplifying access and improving performance, the native app catalog helps ensure a consistent experience across all supported devices and platforms. Learn More.
Maas360 M1 Instance - US East
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Operational
Admin Portal
Operational
Cloud Extender Services
Operational
Device Enrollment
Operational
MaaS360 M2 Instance - EU Germany
?
Operational
Admin Portal
Operational
Cloud Extender Services
Operational
Device Enrollment
Operational
MaaS360 M3 Instance - US South
?
Operational
Admin Portal
Operational
Cloud Extender
Operational
Device Enrollment
Operational
MaaS360 M4 Instance - APAC
?
Operational
Admin Portal
Operational
Cloud Extender
Operational
Device Enrollment
Operational
Maas360 M6 Instance - EU France
?
Operational
Admin Portal
Operational
Cloud Extender Services
Operational
Device Enrollment
Operational
Mobile Enterprise Gateway (MEG) Relays
Operational
US MEG Relay
Operational
EU MEG Relay
Operational
APAC MEG Relay
Operational
Japan MEG Relay
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
December 2025 (M4 ) Security Patching Release : 3 Dec 2025 Dec 3, 2025 12:30-17:30 UTC
Instance Details: (Date and Time subject to change)
M4 (APAC) - 3rd Dec 2025 7.30 AM ET - 3rd Dec 2025 12.30 PM ET
Reason: Security Patching Release
No major impact is expected during portal maintenance, though minor packet loss may occur during this window. During the maintenance window, new customer/partner onboarding (tenant creation) may be briefly impacted, while existing customers will remain unaffected.
Impact Post Maintenance: none
Posted on Nov 10, 2025 - 09:15 UTC
M4 (APAC) - 3rd Dec 2025 7.30 AM ET - 3rd Dec 2025 12.30 PM ET
Reason: Security Patching Release
No major impact is expected during portal maintenance, though minor packet loss may occur during this window. During the maintenance window, new customer/partner onboarding (tenant creation) may be briefly impacted, while existing customers will remain unaffected.
Impact Post Maintenance: none
Posted on Nov 10, 2025 - 09:15 UTC
December 2025 (M1 and M3 ) Security Patching Release : 3 Dec 2025 Dec 4, 2025 03:30-08:30 UTC
Instance Details: (Date and Time subject to change)
M1 (US East) - 3rd Dec 2025 10.30 PM ET - 4th Dec 3.30 AM ET
M3 (US South) - 3rd Dec 2025 10:30 PM ET - 4th Dec 3:30 AM ET
Reason: Security Patching Release
No major impact is expected during portal maintenance, though minor packet loss may occur during this window. During the maintenance window, new customer/partner onboarding (tenant creation) may be briefly impacted, while existing customers will remain unaffected.
Impact Post Maintenance: none
Posted on Nov 10, 2025 - 09:29 UTC
M1 (US East) - 3rd Dec 2025 10.30 PM ET - 4th Dec 3.30 AM ET
M3 (US South) - 3rd Dec 2025 10:30 PM ET - 4th Dec 3:30 AM ET
Reason: Security Patching Release
No major impact is expected during portal maintenance, though minor packet loss may occur during this window. During the maintenance window, new customer/partner onboarding (tenant creation) may be briefly impacted, while existing customers will remain unaffected.
Impact Post Maintenance: none
Posted on Nov 10, 2025 - 09:29 UTC
M4 (APAC) Instance Site Maintenance : 12th December - 13th December Dec 13, 2025 01:00 - Dec 14, 2025 01:00 UTC
During this time, customers who have their MaaS360 tenants on the M4 instance (MaaS360 portal ID starts with 4) will experience a temporary downtime or limited access to certain features.
M4 (APAC) – 12 December 2025 8:00 PM ET - 13 December 2025 8:00 PM ET
Impact During Portal Maintenance: The following services will be unavailable during this maintenance window: Admin Portal, Web Services, New Enrollments, End User Portal, Cloud Extender Functions (Actions initiated from the portal UI, re-enrollments, Shared Device New user AD sign in, AD/LDAP Functions) and Admin portal AD/LDAP Authentication.
Impact Post Maintenance: None
Posted on Nov 20, 2025 - 04:42 UTC
M4 (APAC) – 12 December 2025 8:00 PM ET - 13 December 2025 8:00 PM ET
Impact During Portal Maintenance: The following services will be unavailable during this maintenance window: Admin Portal, Web Services, New Enrollments, End User Portal, Cloud Extender Functions (Actions initiated from the portal UI, re-enrollments, Shared Device New user AD sign in, AD/LDAP Functions) and Admin portal AD/LDAP Authentication.
Impact Post Maintenance: None
Posted on Nov 20, 2025 - 04:42 UTC