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Microsoft: Certificate-based Authentication Changes on Windows Domain Controllers - 20 March 2025

MaaS360 integrates with Microsoft Active Directory Certificate Services to automatically deliver device certificates to enrolled devices. Microsoft has announced upcoming changes to this process. Starting 1 February 2025, Microsoft will enforce a stricter certificate-based mechanism. This feature will become a default enforcement after 1 September 2025. IBM is currently investigating the impact of these changes. If you have questions or concerns about your environment and potential impacts, please contact IBM Support. Learn More.


Configuring SAML-based SSO Services in MaaS360 (Not FedRAMP Certified) - 1 November 2024

We’ve upgraded our federated SAML SSO to use IBM Verify as the service provider instead of PingOne. To avoid losing access to SAML single sign-on services, please reconfigure your settings before 31 March 2025. Upon logging in to IBM MaaS360, a pop-up message and banner will appear, prompting you to reconfigure the SAML-based SSO configuration.



Maas360 M1 Instance - US East ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
MaaS360 M2 Instance - EU Germany ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
MaaS360 M3 Instance - US South ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Operational
Device Enrollment Operational
MaaS360 M4 Instance - APAC ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Operational
Device Enrollment Operational
Maas360 M6 Instance - EU France ? Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Cloud Extender Services Operational
Device Enrollment Operational
Mobile Enterprise Gateway (MEG) Relays Operational
US MEG Relay Operational
EU MEG Relay Operational
APAC MEG Relay Operational
Japan MEG Relay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

September 2025 (M1 and M6) Security Patching Release : 19th September 2025 Sep 20, 2025 02:00-07:00 UTC

Instance Details: (Date and Time subject to change)

M1 (US East) - 19th Sep 2025 10.00 PM ET - 20th Sep 2025 3.00 AM ET
M6 (EU France) - 19th Sep 2025 10.00 PM ET - 20th Sep 3.00 AM ET

Reason: Patching Release

Impact During Portal Maintenance:
The following services will be unavailable during this maintenance window:
Admin Portal, Web Services, New Enrollments, End User Portal, Cloud Extender Functions (Actions initiated from the portal UI, re-enrollments, Shared Device New user AD sign in, AD/LDAP Functions) and Admin portal AD/LDAP Authentication.

Impact Post Maintenance: none

Posted on Aug 28, 2025 - 12:32 UTC

September 2025 (M4) Security Patching Release : 20th September 2025 Sep 20, 2025 12:00-13:05 UTC

Instance Details: (Date and Time subject to change)
M4 (APAC) - 20th Sep 2025 8.00 AM ET - 20th Sep 1.00 PM ET

Reason: Patching Release

Impact During Portal Maintenance:
The following services will be unavailable during this maintenance window:
Admin Portal, Web Services, New Enrollments, End User Portal, Cloud Extender Functions (Actions initiated from the portal UI, re-enrollments, Shared Device New user AD sign in, AD/LDAP Functions) and Admin portal AD/LDAP Authentication

Impact Post Maintenance: none

Posted on Aug 28, 2025 - 14:18 UTC

September 2025 (M2) Security Patching Release : 20th September 2025 Sep 21, 2025 02:00-07:00 UTC

Instance Details: (Date and Time subject to change)
M2 (EU Germany) - 20th Sep 2025 10:00 PM ET - 21st Sep 3:00 AM ET

Reason: Patching Release

Impact During Portal Maintenance:
The following services will be unavailable during this maintenance window:
Admin Portal, Web Services, New Enrollments, End User Portal, Cloud Extender Functions (Actions initiated from the portal UI, re-enrollments, Shared Device New user AD sign in, AD/LDAP Functions) and Admin portal AD/LDAP Authentication.

Impact Post Maintenance: none

Posted on Aug 28, 2025 - 12:40 UTC

September 2025 (M3) Security Patching Release : 20th September 2025 Sep 21, 2025 02:00-08:00 UTC

Instance Details: (Date and Time subject to change)
M3 (US South) - 20th Sep 2025 10:00 PM ET - 21st Sep 4:00 AM ET

Reason: Patching Release

Impact During Portal Maintenance:
The following services will be unavailable during this maintenance window:
Admin Portal, Web Services, New Enrollments, End User Portal, Cloud Extender Functions (Actions initiated from the portal UI, re-enrollments, Shared Device New user AD sign in, AD/LDAP Functions) and Admin portal AD/LDAP Authentication.

Impact Post Maintenance: none

Posted on Aug 28, 2025 - 12:44 UTC
Sep 2, 2025

No incidents reported today.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025
Completed - The scheduled maintenance has been completed.
Aug 19, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 03:30 UTC
Scheduled - Instance Details:
M3 Instance - US South - 18 Aug 2025 11:30 PM ET – 19 Aug 2025 1:30 AM ET

Reason: v5.35.2 Release Upgrade
Impact During Portal Maintenance: The following services will be impacted during this maintenance window: Mobile Threat Defense Advanced.

Impact Post Maintenance: none

Aug 1, 05:40 UTC